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	<title>Librarian by Day &#187; patron satisfaction</title>
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	<description>The blog of Bobbi L. Newman, geek librarian, USA</description>
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		<title>Librarian by Day &#187; patron satisfaction</title>
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		<title>The Library is&#8230;</title>
		<link>http://librarianbyday.wordpress.com/2009/04/17/the-library-is/</link>
		<comments>http://librarianbyday.wordpress.com/2009/04/17/the-library-is/#comments</comments>
		<pubDate>Fri, 17 Apr 2009 14:40:06 +0000</pubDate>
		<dc:creator>Bobbi Newman</dc:creator>
				<category><![CDATA[MRRL]]></category>
		<category><![CDATA[patron satisfaction]]></category>
		<category><![CDATA[a library is]]></category>
		<category><![CDATA[definition]]></category>
		<category><![CDATA[display]]></category>
		<category><![CDATA[libraries]]></category>
		<category><![CDATA[library]]></category>
		<category><![CDATA[national library week]]></category>
		<category><![CDATA[patron]]></category>
		<category><![CDATA[patrons]]></category>
		<category><![CDATA[public library]]></category>
		<category><![CDATA[the library is]]></category>

		<guid isPermaLink="false">http://librarianbyday.wordpress.com/?p=1195</guid>
		<description><![CDATA[For National Library Week we asked patrons what the library is to them.  These are some of the responses so far, they go all around the pillar.

I also took individual pictures of them, go look at them, they&#8217;re awesome!  You have to forgive me this is one of the last chances I&#8217;ll have [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=librarianbyday.wordpress.com&blog=420713&post=1195&subd=librarianbyday&ref=&feed=1" />]]></description>
			<content:encoded><![CDATA[<div class='snap_preview'><br /><p>For National Library Week we asked patrons what the library is to them.  These are some of the responses so far, they go all around the pillar.</p>
<p><a title="Picture 074 by Missouri River Regional Library, on Flickr" href="http://www.flickr.com/photos/mrrl/3449567493/"><img src="http://farm4.static.flickr.com/3362/3449567493_eab1470a85.jpg" alt="Picture 074" width="375" height="500" /></a></p>
<p>I also took individual pictures of them, <a href="http://www.flickr.com/photos/mrrl/sets/72157616930269622/">go look at them</a>, they&#8217;re awesome!  You have to forgive me this is one of the last chances I&#8217;ll have to brag about all the awesome things MRRL does and I&#8217;m extra proud since <a href="http://librarianbyday.wordpress.com/2008/09/02/library-is/">this was my idea</a>! <img src='http://s.wordpress.com/wp-includes/images/smilies/icon_wink.gif' alt=';-)' class='wp-smiley' /> </p>
<p>Some of my personal favorites</p>
<p><a title="The Library is... by Missouri River Regional Library, on Flickr" href="http://www.flickr.com/photos/mrrl/3449568375/"><img src="http://farm4.static.flickr.com/3567/3449568375_c025667217.jpg" alt="The Library is..." width="500" height="375" /></a></p>
<p><a title="The Library is... by Missouri River Regional Library, on Flickr" href="http://www.flickr.com/photos/mrrl/3449568967/"><img src="http://farm4.static.flickr.com/3413/3449568967_b8d087edf5.jpg" alt="The Library is..." width="500" height="375" /></a></p>
<p><a title="The Library is... by Missouri River Regional Library, on Flickr" href="http://www.flickr.com/photos/mrrl/3449571921/"><img src="http://farm4.static.flickr.com/3546/3449571921_41fb5fea1b.jpg" alt="The Library is..." width="500" height="375" /></a></p>
Posted in MRRL, patron satisfaction Tagged: a library is, definition, display, libraries, library, national library week, patron, patrons, public library, the library is <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gocomments/librarianbyday.wordpress.com/1195/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/comments/librarianbyday.wordpress.com/1195/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/godelicious/librarianbyday.wordpress.com/1195/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/delicious/librarianbyday.wordpress.com/1195/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gostumble/librarianbyday.wordpress.com/1195/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/stumble/librarianbyday.wordpress.com/1195/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/godigg/librarianbyday.wordpress.com/1195/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/digg/librarianbyday.wordpress.com/1195/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/goreddit/librarianbyday.wordpress.com/1195/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/reddit/librarianbyday.wordpress.com/1195/" /></a> <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=librarianbyday.wordpress.com&blog=420713&post=1195&subd=librarianbyday&ref=&feed=1" /></div>]]></content:encoded>
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			<media:title type="html">Librarian By Day</media:title>
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			<media:title type="html">Picture 074</media:title>
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			<media:title type="html">The Library is...</media:title>
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			<media:title type="html">The Library is...</media:title>
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		<title>If I made a commercial for Trader Joes</title>
		<link>http://librarianbyday.wordpress.com/2009/03/02/if-i-made-a-commercial-for-trader-joes/</link>
		<comments>http://librarianbyday.wordpress.com/2009/03/02/if-i-made-a-commercial-for-trader-joes/#comments</comments>
		<pubDate>Mon, 02 Mar 2009 14:59:48 +0000</pubDate>
		<dc:creator>Bobbi Newman</dc:creator>
				<category><![CDATA[patron satisfaction]]></category>
		<category><![CDATA[video]]></category>
		<category><![CDATA[commericial]]></category>
		<category><![CDATA[customer questionaire]]></category>
		<category><![CDATA[flip]]></category>
		<category><![CDATA[idea]]></category>
		<category><![CDATA[national library week]]></category>
		<category><![CDATA[survey]]></category>
		<category><![CDATA[video camera]]></category>

		<guid isPermaLink="false">http://librarianbyday.wordpress.com/?p=1023</guid>
		<description><![CDATA[I found this video on Beth&#8217;s Blog and she links to Logic + Emotion which recommends some steps Trader Joes should take in response.  The video is mostly complimentary but points out some negatives too.  What if this video was about a library? What if it was about your library? How would you respond it?

I [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=librarianbyday.wordpress.com&blog=420713&post=1023&subd=librarianbyday&ref=&feed=1" />]]></description>
			<content:encoded><![CDATA[<div class='snap_preview'><br /><p>I found this video on <a href="http://beth.typepad.com/beths_blog/">Beth&#8217;s Blog</a> and she links to <a href="http://darmano.typepad.com/logic_emotion/2009/02/the-best-ad-trader-joes-never-made.html">Logic + Emotion</a> which recommends some steps Trader Joes should take in response.  The video is mostly complimentary but points out some negatives too.  What if this video was about a library? What if it was about <strong><em>your</em></strong> library? How would you respond it?</p>
<p><span style="text-align:center; display: block;"><a href="http://librarianbyday.wordpress.com/2009/03/02/if-i-made-a-commercial-for-trader-joes/"><img src="http://img.youtube.com/vi/OdB7GDZY3Pk/2.jpg" alt="" /></a></span></p>
<p>I like this idea, I&#8217;d like to turn a patrons loose on the library with a flip to flim what they do and don&#8217;t like.  It would be much more powerful than a questionaire, instead of forcing them to recall what they do and don&#8217;t like, walking around recording would bring up a lot of issues that on-the-spot questioning would miss.</p>
<p>It makes me wish we had 5 or 10 <a href="https://www.amazon.com/s/ref=nb_ss_?url=search-alias%3Daps&amp;field-keywords=flip&amp;x=0&amp;y=0">Flips</a> to hand out to patrons during <a href="http://www.ala.org/ala/aboutala/hqops/pio/natlibraryweek/nlw.cfm">National Library Week</a> and say go record what you love about the library and what you&#8217;d like to see change and bring it back to me.  What would I see?  What would I learn?</p>
Posted in patron satisfaction, video Tagged: commericial, customer questionaire, flip, idea, national library week, survey, video, video camera <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gocomments/librarianbyday.wordpress.com/1023/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/comments/librarianbyday.wordpress.com/1023/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/godelicious/librarianbyday.wordpress.com/1023/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/delicious/librarianbyday.wordpress.com/1023/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gostumble/librarianbyday.wordpress.com/1023/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/stumble/librarianbyday.wordpress.com/1023/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/godigg/librarianbyday.wordpress.com/1023/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/digg/librarianbyday.wordpress.com/1023/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/goreddit/librarianbyday.wordpress.com/1023/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/reddit/librarianbyday.wordpress.com/1023/" /></a> <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=librarianbyday.wordpress.com&blog=420713&post=1023&subd=librarianbyday&ref=&feed=1" /></div>]]></content:encoded>
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